Why AI Shopping Is the Next Big Thing in Ecommerce

Glance
Glance2025-04-18

Let’s be honest—shopping as we know it is over.

We’re not just scrolling through static product lists anymore. We’re swiping through curated AI-generated looks, chatting with virtual agents, and receiving personalized recommendations before we even know what we want. This isn’t ecommerce evolution—it’s a reinvention. And it’s happening fast, with one clear force at the center: AI Shopping.

In India and beyond, consumer behavior has dramatically shifted. Mobile-first users expect instant gratification, hyper-personalized choices, and visual inspiration—not search fatigue. According to SellersCommerce, the AI-enabled ecommerce market is set to hit $8.65 billion in 2025, with projections soaring to $22.6 billion by 2032. For brands and platforms not riding this wave, the message is clear: adapt or be forgotten.

So what exactly is AI Shopping? In essence, it's a seamless blend of machine learning, generative AI, and real-time data analysis that transforms how people discover, decide, and shop. It’s what powers product recommendations that actually make sense. It’s the engine behind visual try-ons that mimic a mirror. It’s what enables apps like Glance AI to generate fashion inspiration from a single selfie and match it with real, shoppable products.

But let’s go beyond the buzzwords. This new shopping paradigm isn’t just about personalization. It’s about prediction. It’s about contextual understanding. It’s about creating a retail experience so intuitive, it almost feels magical—except it’s all built on smart systems, neural networks, and consumer insights.

For India, the timing couldn’t be better. The explosion of connected TVs, affordable smartphones, and a Gen Z population raised on swipes, not search bars, makes this one of the most fertile grounds for AI-powered retail experiences. Platforms like Glance.com are tapping into this opportunity—not by copying what’s worked in the West, but by crafting experiences tailored for our uniquely visual, mobile, and culturally diverse audience.

This pillar page is your guide to understanding the rise of AI Shopping—from what it really means, to how it works, to where it’s going next. We’ll cover breakthrough tech, real-world use cases, ethical questions, and the cutting-edge innovations shaping ecommerce in 2025 and beyond. Whether you’re a consumer curious about your favorite shopping app, or a brand trying to future-proof your digital strategy, this is where you start.

Welcome to the future of shopping. It’s not just smart. It’s AI Shopping—and it’s already here.

What is AI Shopping? And Why Now?

ai online shopping

For a term that’s rapidly redefining ecommerce, “AI Shopping” still feels like a buzzword to many. But let’s break it down—because once you truly grasp what’s happening behind the scenes, you’ll realize we’re not in a retail upgrade; we’re in a retail revolution.

At its core, AI Shopping refers to the integration of artificial intelligence technologies into the online and offline buying experience. We're talking about systems that don't just follow user instructions—they learn from them. These systems observe behaviors, analyze patterns, predict needs, and personalize every touchpoint in real time.

And no, this isn’t limited to just recommending “similar products.” AI Shopping today means:

  • Natural Language Search that understands queries like “Show me floral dresses under ₹2000 for summer” and delivers relevant results.
  • Visual AI that lets you upload a photo and shop the look instantly.
  • Generative AI that creates entire outfits or looks based on your preferences—just like what Glance AI offers through its selfie-based personalization flow.
  • Predictive Engines that forecast what you might want before you even realize it (yes, they’re that good).

This isn’t hypothetical. It’s already in motion.

In fact, Glance’s latest AI Shopping experience is built exactly on this premise. A user uploads a selfie, selects a persona, and gets a beautifully curated magazine-style layout of AI-generated looks. Each look is shoppable, shareable, and tailored not just to your gender or body type—but your vibe. It’s not just “what people like you are wearing.” It’s “what people like you would love to wear.”

So… why now?

Because the conditions are perfect.

In India alone, we’ve seen a 34% CAGR in Connected TV penetration between 2022 and 2024 Glance TV. Mobile internet access is widespread. Digital natives—especially Gen Z—aren’t “browsing.” They’re scrolling. Tapping. Reacting. And they expect shopping to fit that flow.

Legacy ecommerce, with its clunky filters and bland grids, just can’t keep up. Search fatigue is real. The new consumer doesn’t want to search; they want to be shown. They want discovery, not decision trees. AI makes that shift possible—at scale.

Also, let’s not ignore the backend magic. AI in inventory forecasting, returns reduction, fraud prevention, and dynamic pricing is saving companies millions. Which means even the most conservative retailers can no longer afford to stay manual.

AI Shopping is no longer the future. It’s the new foundation of ecommerce—both consumer-facing and behind the curtain.

And as we’ll explore in the coming sections, it’s only getting smarter, more visual, and more immersive from here.

How AI is Personalizing Every Step of the Shopper’s Journey

shopping mall

If ecommerce in the 2010s was about convenience, then ecommerce in the AI era is about connection. Not in the emotional sense (though that matters too), but in the precise, data-driven personalization that turns an anonymous site visit into an experience that feels tailor-made.

Welcome to AI-powered personalization, where every click, scroll, and pause becomes a data point—and where machine learning systems use those signals to transform how we shop.

Let’s walk through what that looks like in real time.

From Homepage to Checkout: The Invisible Hand of AI

When a shopper lands on an AI-enhanced site or app, the first thing they notice might not be the layout or the branding. It’s relevant. Everything feels… curated.

  • The homepage isn’t generic—it’s filled with styles you've browsed, items you saved, and looks similar to ones you loved.
  • The search bar? It understands intent, not just keywords. Ask “tops for a Goa vacation under ₹1500” and you're not getting random T-shirts—you’re getting mood-matching results filtered by price, season, and style.
  • The product recommendations don’t feel like ads. They feel like good advice.

That’s the magic of AI personalization.

And it’s not limited to big players like Amazon or Flipkart anymore.

Glance AI is pushing this experience further by integrating it into something far more organic: your phone’s lock screen. With just a selfie and personal selection, the platform generates full AI-powered looks. Not “items you may like”—but complete, head-to-toe stylings that match your features, taste, and vibe. Each look is not just visual—it’s shoppable. Tap to explore. Swipe to save. Add it to the lock screen. Share with friends.

And because this happens before you even enter an ecommerce app, the buyer journey doesn’t start on a homepage. It starts with inspiration.

AI Creates Emotional Micro-Moments That Drive Action

There’s a psychological edge here, too. Personalization isn’t just smart. It’s sticky.

AI taps into micro-moments—the instant a user feels seen, understood, or excited by a discovery. It’s what triggers:

  • “Add to wishlist” because the style just feels right.
  • “Download look” to save for later or use for try-ons.
  • “Buy now” clicks are driven by emotional resonance, not rational evaluation.

According to Netcore, a leading AI personalization platform, implementing AI-powered product recommendations led a major e-commerce brand to achieve a 32% increase in revenue from personalized suggestions. Additionally, the conversion rate for personalized recommendations was 2.5 times higher than that of generic ones, and repeat purchase rates saw a significant 22% lift due to better-targeted, personalized, and real-time suggestions.

These statistics underscore the transformative power of AI in enhancing customer engagement and driving sales.

Summary: Personalization Isn’t Optional—It’s the New Standard

In 2025, generics will be invisible. If your brand isn’t personal, it’s forgettable. AI Shopping changes that by:

  • Learning in real-time from user behavior
  • Delivering content and recommendations users didn’t know they needed
  • Blending inspiration, utility, and action in one seamless journey

Whether it’s via Glance’s AI Look Generator or a connected TV carousel showing curated fashion stories, the trend is clear: shoppers expect you to know them. If you don’t, AI competitors will.

Next up, let’s unpack the technology powering all of this personalization. Because what feels intuitive is actually a complex symphony of AI, machine learning, and predictive intelligence.

Inside the Machine: Technologies Powering AI Shopping

ai shopping

If AI Shopping feels like magic to the end user, that’s by design. The real story is buried in code, data pipelines, and deep neural networks working quietly behind the scenes. What looks like a simple “You might also like” suggestion is actually the output of millions of calculations—an intricate ballet of pattern recognition, inference, and optimization.

This section pulls back the curtain on the technology stack powering this revolution, from foundational AI models to retail-specific tools reshaping ecommerce from the ground up.

Generative AI, Machine Learning, and Predictive Intelligence

Let’s start with the big players: Generative AI and Machine Learning (ML).

  • Generative AI (like OpenAI’s GPT models or Midjourney’s visual engines) is what enables platforms like Glance AI to create custom fashion looks from a selfie. It blends style datasets, persona cues, and prompt engineering to generate fashion visuals that don’t just exist—they resonate.
  • Machine Learning, on the other hand, learns from user behavior. It tracks what you click, skip, save, and share, and then uses that data to continuously refine your shopping journey. Over time, this results in a hyper-personal experience, without ever needing you to fill out a profile.
  • Predictive AI pushes it a step further. It doesn’t wait for input. It anticipates your next action—surfacing products before you even search for them. This is how AI reduces decision fatigue and shortens the path to purchase.

Together, these technologies turn passive browsing into intelligent discovery.

Visual AI, Voice Interfaces, and Multimodal Commerce

AI in ecommerce isn’t limited to what you type. Increasingly, it’s about what you see and say.

  • Visual AI allows users to upload a picture and shop the look instantly. It identifies clothing items, finds matches, and recommends complementary pieces. Visual search is already being implemented by Amazon and Pinterest—and Glance is refining it into the lockscreen-first experience with their AI-generated magazine layouts.
  • Voice AI interfaces like Amazon Alexa, Google Assistant, and Apple Siri are quietly becoming transactional. “Order those shoes I looked at yesterday” isn’t a futuristic command—it’s reality. Voice commerce in India is booming, expected to grow from $1.57B in 2024 to $7.47B by 2030, at a 32% CAGR—driven by mobile-first users and multilingual voice adoption.
  • Multimodal AI—the next frontier—combines text, images, and voice to create fully conversational, visual shopping experiences. Think: describing an outfit, uploading a mood board, and receiving a personalized shoppable feed—all in seconds.

Real-World Tech Stack: Who’s Building What?

Here’s how key players are shaping the AI Shopping tech stack:

Entity

Technology

Use Case

OpenAIGPT + DALL·EProduct copy, chatbot commerce, look generation
Google DeepMindGemini + visual AIVoice and visual commerce modeling
Amazon BedrockFoundation model hostingScalable AI services for ecommerce apps
Shopify AIAI-generated storefronts + predictive toolsSmart product descriptions, abandoned cart AI
Glance AIAI Looks engine + lock screen commercePersonalized look generation + CTA engagement

Summary: Tech That Feels Like Telepathy

Here’s the kicker—when it works, you don’t notice the tech. That’s what makes AI Shopping so powerful. It fades into the background, letting users feel like platforms “just get them.”

In reality, every swipe and tap is powered by:

  • Billions of data points
  • Deep learning models
  • Scalable cloud architecture
  • Real-time analytics and decision engines

And as technologies like multimodal AI and edge computing evolve, expect AI Shopping to become even faster, more visual, and more context-aware—especially in India’s mobile-dominant ecosystem.

Next, we’ll shift from the backend to the impact: how these technologies are already transforming online retail and reshaping the consumer experience across global and Indian markets.

The Consumer Side: Experience, Ethics, and Trust

All the tech in the world means little if users don’t trust it. As AI Shopping becomes more pervasive—more predictive, more personalized, and more invisible—brands must answer a critical question:

Can we build intelligent systems that feel human and respect boundaries?

Because the truth is, shoppers are excited about AI. But they’re also wary. And for good reason.

Data Privacy Isn’t Optional—It’s the Dealbreaker

AI Shopping thrives on data. Every click, swipe, and pause teaches the algorithm something. But with that intelligence comes scrutiny. According to a 2024 Pew survey, 81% of consumers worry AI companies use their data in ways they didn’t intend. A KPMG study also found 63% fear generative AI could compromise their privacy.

And this isn’t just about compliance. It’s about emotion.

Consumers don’t want to feel tracked. They want to feel understood. There’s a big difference.

Here’s how ethical AI Shopping solves for this:

  • Transparent onboarding: Platforms like Glance AI make consent visible, not buried. Users must accept the EULA before AI Look generation begins.
  • No dark patterns: Clear CTAs, no manipulation. If you're clicking "Share" or "Add to Lock Screen," it’s by choice—not design trickery.
  • On-device processing (when possible): Emerging approaches like federated learning reduce reliance on central data collection, keeping personal data more secure.

Algorithmic Bias: Style Shouldn’t Stereotype

AI can be trained to reflect preference—but if it’s trained on biased data, it can reinforce harmful norms.

For example:

  • Recommending lighter skin tones as “ideal” looks
  • Assuming women prefer pastels, men prefer black
  • Defaulting to Western fashion styles for all body types

These biases are not hypothetical. They emerge when training datasets lack diversity—a risk for any platform using generative AI for visual personalization.

Glance AI is actively tackling this with persona-first design:

  • Users self-identify gender and style preferences
  • Looks are generated contextually, not culturally imposed
  • Future versions will likely include regional fashion cues and body-type adaptivity

The goal? AI that celebrates individuality, not conformity.

Emotional UX: When AI “Feels Right”

Personalization can go wrong when it feels robotic, creepy, or off-target.

That’s why emotional intelligence matters. It’s not just about getting the right product in front of the right person. It’s about doing it with timing, tone, and tact.

Some examples of emotionally aware UX:

  • Soft nudges instead of pushy notifications
  • Human-like explanations behind recommendations (“This look matches your vibe from last week’s scroll”)
  • Options to opt-out, reset preferences, or “teach the AI”

This is where design ethics meets machine learning—a partnership that defines trust.

Summary: Trust Is the New Currency

Shoppers don’t just want AI to be smart. They want it to be:

  • Transparent
  • Respectful
  • Culturally aware
  • Adaptable to their evolving identity

Any brand building AI Shopping experiences in 2025 must see ethics as a feature, not a compliance checkbox.

The good news? Doing this right builds more than trust. It builds brand loyalty that no algorithm can fake.

Next up, we’ll explore what the future holds—voice, visuals, virtual try-ons, and AI trends shaping the next generation of commerce.

What’s Next: AI Shopping Trends in 2025 and Beyond

AI Shopping isn’t just evolving—it’s accelerating. The platforms that will lead this space over the next 3–5 years aren’t the ones playing catch-up. They’re the ones anticipating how consumers will want to shop—even before shoppers know it themselves.

So where is this headed? Let's take a look at the most defining AI Shopping trends in 2025 and beyond, and how brands like Glance are already leaning into the future.

Trend #1: The Rise of Multimodal Commerce

Forget text-only search. The future is multimodal—where shoppers can:

  • Describe a look in voice
  • Upload a mood board or selfie
  • Swipe through AI-generated visual interpretations
  • Add looks directly to their cart or lock screen

This isn’t a distant idea. Glance AI is already enabling this on mobile devices: a selfie + persona = full magazine-style looks generated in seconds, with integrated product tiles and actions like download, share, and buy. Add to this the rising adoption of connected TVs in India, and soon users will be shopping by gesture, voice, and visual interest across all devices.

Trend #2: Virtual Try-Ons Go Mainstream

If 2024 was about AI-generated images, 2025 is about interactivity. Virtual try-on features are becoming table stakes.

  • Apparel and accessories will be previewed in real time using augmented reality
  • Beauty brands are already offering AI-based shade matching and AR lipstick previews
  • Home decor shopping will use camera overlays to visualize products in real-world environments

Glance AI is preparing to introduce a try-on layer that turns passive AI Looks into actionable fit previews, closing the inspiration-to-purchase loop.

Trend #3: AI in Post-Purchase Journeys

AI's influence doesn’t end at checkout. It’s reshaping:

  • Returns management with predictive sizing and expectation-setting
  • Customer service with GenAI-powered chatbots offering contextual, helpful replies
  • Loyalty programs with behavior-based nudges and re-engagement triggers

By integrating AI into the full lifecycle—not just discovery—ecommerce becomes adaptive, not reactive.

Trend #4: AI for Micro-Market and Local Context

In India, one-size-fits-all never works. Language, climate, festivals, and fashion vary state to state.

Expect AI to:

  • Hyper-localize offers (e.g., linen kurtas in Chennai’s summer)
  • Understand regional styles and influencers
  • Use seasonal cues (like Raksha Bandhan or Monsoon looks) to update shopping feeds

Brands that combine language AI with visual trend detection will unlock underserved regional segments at scale.

Trend #5: Voice-First Commerce (Especially in India)

Voice adoption in India is outpacing global averages. And now that platforms like Amazon AlexaGoogle Assistant, and even WhatsApp voice commands are integrating AI, the shopping experience is about to go full audio.

Use cases:

  • “Find a festive kurta for under ₹2000”
  • “What shoes go with my blue jeans?”
  • “Show me looks I liked last month”

In rural and semi-urban India, this trend will democratize ecommerce access like never before.

Summary: The Next Frontier Is Personalized, Visual, Conversational—and Instant

The future of AI Shopping is:

  • Frictionless: discovery to checkout in seconds
  • Predictive: offers what you didn’t know you needed
  • Contextual: understands your moment, not just your profile
  • Multimodal: blends visuals, voice, and natural language
  • Hyperlocal: speaks your language, reflects your reality

And Glance? It’s not waiting to catch up. It’s building this future already—one glance, one look, one user interaction at a time.

Conclusion: AI Shopping Is Not the Future. It’s now.

We’ve scrolled through product grids. We’ve tapped through catalogs. We’ve searched, filtered, and sorted.

But now, we’re glancing—and shopping is becoming something far more personal, intuitive, and inspiring.

AI Shopping is no longer a tech trend; it’s a consumer expectation. It's what powers personalized style recommendations from a selfie. It’s what turns a lock screen into a virtual fitting room. It’s how ecommerce becomes not just smarter, but emotionally resonant.

Across India and global markets, AI is unlocking a new kind of commerce—one where:

  • Users don’t search, they discover
  • Brands don’t sell, they understand
  • Shopping isn’t a task, it’s an experience

From visual AI to generative product storytelling, from voice-based queries to hyper-personalized feeds, the entire retail lifecycle is being reengineered around intelligence, context, and delight.

And Glance? It’s leading the charge. With AI Looks, persona-driven styling, and a vision that puts inspiration at the heart of interaction, Glance AI isn’t just following the ecommerce shift—it’s defining it.

So whether you’re a tech-savvy shopper, a brand strategist, or a digital commerce leader, the message is clear: The platforms that will dominate the next era aren’t those with the most products—they’re the ones with the most understanding.

Because in the age of AI Shopping, what wins isn’t just what's available.

It’s what feels inevitable.

Frequently Asked Questions (FAQs)

Q1. What is AI Shopping?
AI Shopping refers to the use of artificial intelligence technologies—like machine learning, generative AI, and visual search—to create a personalized, predictive, and interactive shopping experience. It helps shoppers discover products faster, with more relevance and less effort.

Q2. How does Glance AI Shopping work?
Glance AI lets users upload a selfie, choose a persona, and receive AI-generated fashion looks in a magazine-style layout. These looks are shoppable, downloadable, and shareable, bringing ecommerce directly to the user’s lock screen.

Q3. Is AI Shopping safe and private?
Yes. Responsible platforms like Glance ensure data privacy through transparent onboarding (EULA acceptance), avoid dark patterns, and do not store personal data without consent. Ethical AI design is core to trust in this space.

Q4. What are the benefits of AI in ecommerce?
Key benefits include:

  • Up to 300% increase in conversions
  • Personalized recommendations
  • Reduced return rates
  • Faster product discovery
  • Enhanced customer satisfaction

Q5. Can AI help with fashion styling and outfit discovery?
Absolutely. With tools like Glance AI, users can explore entire outfit ideas generated by AI based on their face, body type, and preferences. This makes discovering new styles intuitive and enjoyable.

Q6. Will AI replace human shopping assistants?
Not entirely. AI is designed to augment, not replace. While it handles suggestions, personalization, and automation, human insight still matters for emotional decisions, cultural context, and final judgment.

Q7. What’s the future of AI Shopping in India?
Expect massive growth in:

  • Visual and voice search
  • Virtual try-ons
  • Hyperlocal personalization

Multilingual AI experiences
As smartphone and Connected TV adoption grows, platforms like Glance will redefine how Indians shop across devices.