logo

END USER LICENSE AGREEMENT FOR TV

LAST UPDATED: NOVEMBER 2022
EFFECTIVE: NOVEMBER 2022

THIS END USER LICENCE AGREEMENT (“EULA”) IS A LEGAL AGREEMENT BETWEEN YOU (“END USER, YOUR OR YOU”) AND GLANCE INMOBI PTE. LTD., HAVING ITS REGISTERED OFFICE AT 30 CECIL STREET, #19-08, PRUDENTIAL TOWERS, SINGAPORE 049712 ACTING ON BEHALF OF ITSELF AND ITS AFFILIATES (“ GLANCE, US, OUR OR WE”). THE EULA GOVERNS YOUR USE OF THE GLANCE PLATFORM FOR TV.

Glance Platform may also enable Glance, including its affiliates, Group, partners, to display advertisements, promotional offers and/or games on mobile device and sites.

For purpose of this EULA, “GLANCE PLATFORM FOR TV” MEANS AND REFERS TO GLANCE’S PROPRIETARY PLATFORM (APPLICATION/SOFTWARE/WEBSITE/FEATURE OR AS MADE AVAILABLE IN ANY OTHER FORMAT) WHICH ENABLES END-USERS TO EXPLORE AND DISCOVER CONTENT OR SERVICES THROUGH PATCH WALL, SCREENSAVERS OR HOME SCREEN FOR SMART TELEVISION. CONTENT DISCOVERY MAY INCLUDE INTERESTING STORIES, NEWS, CONTENT, EVENTS, GAMES, ADVERTISEMENTS, PRODUCTS ETC. WHICH CAN BE VIEWED/ ACCESSED ON YOUR SMART TELEVISION. THE PLATFORM ALSO ENABLES PARTNERS TO DISPLAY THEIR CONTENT (INCLUDING ADVERTISING, GAMES, PROMOTIONAL, ENTERTAINMENT OR INFORMATIONAL CONTENT) ON MOBILE/SMART DEVICES OF THE END USERS AND SITES.

THE GLANCE PLATFORM FOR TV MAY EITHER BE (I) PRE-LOADED WITHIN YOUR SMART TELEVISION DEVICE USED (“DEVICE”); AND/OR (II) INTEGRATED WITH AN APPLICATION OR WIDGET ON YOUR DEVICE; (.

PLEASE CAREFULLY READ THIS EULA BEFORE SUBSCRIBING TO, ACCESSING OR USING THE GLANCE PLATFORM FOR TV.

THE TERMS OF USE ARE FURTHER SET OUT BELOW.

What does Glance offer You:

The Glance Platform for TV provides easily accessible content that may be of interest to you such as news, images, text snippets, gifs, infographics, stories, gaming experience, videos, wallpapers, audio- visual programs, or such other information (“Content”). Such Content may be generated, developed or produced by Glance (“Owned Content”) or aggregated, obtained and/or licensed through third party sources (“Third Party Content”). For the avoidance of doubt, Owned Content may incorporate or include certain Third-Party Content. Glance Platform for TV therefore enables Your easy access and assists You to find relevant information of Your interest. By selecting and clicking on the Glance story card/ tile/ icon of Your choice, You, can subsequently discover and access more information about a particular Content, by accessing the links to third-party webpages, applications or other such landing pages by scanning the displayed QR code which we do not operate. It may also feature advertising/ promotional content tailored to your interests. Some Content may further have a call to action to install an application at the user’s election. You may require appropriate internet access and/or mobile data connection to use Glance Platform for TV. You are solely responsible for any fees charged by your Internet access provider including carrier data plans, extra charges or taxes that you may incur when using Glance Platform for TV. Glance including its Affiliates, Group, Glance’s Licensors and Device partners or any authorized representative do not make and hereby expressly disclaim any and all liabilities or responsibilities associated with Your access to the internet and related fees.

TERMS OF USE

  1. GENERAL

    1.1 By installing, subscribing to, accessing or using the Glance Platform for TV, you agree to be bound by terms of this EULA. If you don’t agree to be bound by terms of this EULA, do not use the Glance Platform for TV. If the Glance Platform for TV is pre-loaded on your Device and you do not agree to this EULA, please visit the settings page on your device to disable ‘Glance TV’ or ‘Glance Experience’ as made available in such settings page.

    1.2 This EULA applies without prejudice and is subject to any software and Device licences and/or terms of use that you may have entered into or accepted for the use of the third -party application store/platform or the application/ Device in which Glance Platform for TV is bundled/pre-loaded, as applicable.

    1.3 The terms of this EULA incorporate by reference Glance’s Privacy Policy (“Privacy Policy”) as set out at https://glance.com/tv-policy. By using Glance Platform for TV, You agree to be bound by the Privacy Policy.

    1.4 You affirm that You are 18 years of age or above, or if You are a minor (i.e. less than 18 years of age), possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these EULA, and to abide by and comply with these EULA. You must not access Glance Platform for TV or accept this EULA if You are a person who is either barred or otherwise legally prohibited from receiving or using Glance Platform for TV under the laws of the country in which You are resident or from which You access or use Glance Platform for TV.

    1.5 You may use the Glance Platform for TV and the Content only in geographic locations where we offer our service and have licensed such Content. The Content that may be available to watch will vary by geographic location and will change from time to time.

    1.6 Feedback. We appreciate feedback, comments, ideas, proposals, and suggestions for improvements to the Glance Platform for TV (“Feedback”). If you choose to submit Feedback, you agree that we are free to use it without any restriction or compensation to you.

  2. ACKNOWLEDGEMENTS

    You agree and acknowledge that:

    2.1 The Glance Platform for TV includes Third Party Content, advertising information or promotional material (“Promo-Content”) and it is hereby clarified that Glance is not responsible or liable for any Third Party Content and/or Promo-Content, the intellectual property and other proprietary rights in the Third Party Content and/or Promo-Content. Glance is not responsible for the accuracy of any Content which may be accessed by You and Your use of the Glance Platform for TV, the Promo-Content and the Content, including Your election to view, interact with or action upon the same is at Your sole risk and discretion.

    2.2 You will need to make Your own independent judgment regarding Your (i) direct interaction with any third-party landing pages/ websites/ applications where Glance redirects You; or (ii) Your participation in promotions or interaction with Third Party Content and/or Promo-Content of any advertisers, content providers, e-commerce partners, reward partners or payment facilitators even if you elect to engage with any such content such as games, promotions, advertisement, product purchase on the Glance Platform for TV. We assume no liability for the same and Your correspondence or business dealings with, or participation in promotions/ content of advertisers, content providers, e-commerce partners, reward partners or payment facilitators found on Glance Platform for TV, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely between You and such third party. We urge you to refer and review the terms of use, warranties and license agreements of such third-party promotions, OTT content partners, streaming partners, e-commerce partners, sponsors, advertisers, websites, applications and other landing pages that you interact with.

    2.3 Where applicable, Glance attributes Content to the relevant Third Party Content provider/ licensor. If you believe the Content infringes the intellectual property or other proprietary rights, please contact the third-party Content provider.

    2.4 Mobile internet transmissions are never completely private or secure and the transmission of Content and Your use of the Glance Platform for TV maybe affected, interrupted or disrupted for reasons beyond Glance’s reasonable control. Any message or information You send using Glance Platform for TV may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

    2.5 For Glance Platform for TV to provide optimum End User experience, we may collect and/or obtain certain End User information (including device-related information, Google Ad ID, IP address, location data etc.). All such End User information shall be collected, used and processed in accordance with the provisions of the Privacy Policy. The Privacy Policy explains how we collect, use and share Your data when You use Glance Platform for TV. Glance Platform for TV may enable You with the ability to disable or opt out of certain features (including targeted advertising, if applicable). When these features are made available, to change these settings, please visit the settings page on Your Device or use other mechanisms which we or the Device partners will provide and update you about from time to time.

  3. OWNERSHIP AND GRANT OF LICENCE

    3.1 You acknowledge that (i) all rights, title and interest including without limitations the intellectual property rights in the Glance Platform for TV, software, and Content used within and along with it anywhere in the world belong to us and/or our licensors and/or our content providers, (ii) rights in the Glance Platform for TV is licensed (not sold) to You and You have no rights in, or to, the Glance Platform for TV other than the right to use the Glance Platform for TV in strict conformity with the terms of this EULA.

    3.2 In consideration of You agreeing to abide by the terms of this EULA, we grant You a revocable, non-sub-licensable, non-transferable, non-exclusive, limited right and license to access and use the Glance Platform for TV in object code only, subject to terms of this EULA and other terms incorporated by reference. We hereby expressly reserve all other rights, title and interest in the Glance Platform for TV and the Content.

    3.4 You agree that the Glance Platform for TV and the Content viewed through the Glance Platform for TV is solely for your personal use only.

  4. LICENSE AND CONTENT RESTRICTIONS

    LICENSE RESTRICTIONS

    4.1 Except as expressly set out in this EULA, You agree:

    (a) not to copy the Glance Platform for TV (including its specific design, user interface) except where such copying is incidental to normal use of Glance Platform for TV, or where it is necessary for the purpose of back-up or operational security;

    (b) not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the Glance Platform for TV;

    (c) not to make alterations to, or modifications of, the whole or any part of Glance Platform for TV, or permit the Glance Platform for TV or any part of it to be combined with, or become incorporated in, any other programs including any root software;

    (d) not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Glance Platform for TV or attempt to do any such thing except to the extent permitted by applicable law solely because it is essential for the purpose of achieving inter-operability of Glance Platform for TV with another software program, and provided that the information obtained by You during such activities:

    1. is used only for the purpose of achieving inter-operability of Glance Platform for TV with another software program;

    2. is not disclosed or communicated without our prior written consent to any third party; and is not used to create any software that is substantially similar to the Glance Platform for TV;

    (e) not to provide or otherwise make available the Glance Platform for TV in whole or in part (including object and source code), in any form to any person without prior written consent from us; and

    (f) to comply with all technology control or export laws and regulations that apply to the technologies used or supported by Glance Platform for TV in Your use of the Platform..

  5. CONTENT RESTRICTIONS

    4.2 You may not

    (a) use Content in an obscene, pornographic, defamatory, disparaging, infringingor other unlawful manner or in violation of any applicable laws, proprietary or privacy rights;

    (b) Unless expressly permitted pursuant to Glance Platform for TV, use the Content for any commercial, promotional, advertorial, endorsement, advertising or merchandising purpose;

    (c) share, aggregate, re-distribute, reproduce, download, sub-license, publish, copy, create derivative works, offer for sale or use the Content and/or Promo-Content displayed on Glance Platform for TV (unless You are specifically permitted by way of a ‘Share’ or ‘Copy’ button); and/or

    (d) re-order, modify, edit obscure or truncate in anyway the Content. Promo-Content or Glance Platform for TV.

    (e) Publish, broadcast, rewrite for broadcast or publication or redistribute directly or indirectly in any medium any Agence France-Presse (“AFP”) text, photo, graphic, audio or video material. AFP news material may not be stored in whole or in part in a computer or otherwise except for personal and non-commercial use. AFP or Glance will not be held liable for any delays, inaccuracies, errors or omissions in any AFP news material or in transmission or delivery of all or any part thereof or for any damages whatsoever. As a newswire service, AFP or Glance do not obtain releases from subjects, individuals, groups or entities contained in its photographs, videos, graphics or quoted in its texts. Further, no clearance is obtained from the owners of any trademarks or copyrighted materials whose marks and materials are included in AFP material. Therefore, you will be solely responsible for obtaining any and all necessary releases from whatever individuals and/or entities necessary for any uses of AFP material.

  6. ACCEPTABLE USE RESTRICTIONS

    You must:

    5.1 not use the Glance Platform for TV in an unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into Glance Platform for TV or any operating system and shall at all times remain compliant with laws applicable to Your use of Glance Platform for TV;

    5.2 not infringe Our intellectual property rights or those of any third party or any license terms in relation to Your use of Glance Platform for TV or any service associated (to the extent that such use is not licensed by this EULA);

    5.3 not use the Glance Platform for TV in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and

    5.4 not collect or harvest any information or data obtained from any Glance Platform for TV or our systems or attempt to decipher any transmissions to or from the servers running any service for the Glance Platform for TV including attempt to sale, resale, broker, re-broker, reverse-engineer or make derivative works of such data.

    5.5 You are required to be aware that your accessibility to any games / contests, depend on your location at the time of accessing such games and as per provisions of applicable law. Glance may, in accordance with the laws prevailing in certain geographical locations, bar individuals residing in those territories from participating in the contest(s).

  7. UNAUTHORIZED USE OF CONTENT

    We view the removal or “take down” of Content from the Glance Platform for TV as a significant step. Consequently, if You believe Your copyright has been infringed by a posting on the Glance Platform for TV, We ask that You send us a written notification in the manner provided below. To be effective and to support immediate removal of the allegedly infringing Content, Your notification to us needs to include the following:

    (a) Detailed identification of Your copyrighted or otherwise protected work that You believe has been infringed.

    (b) Identification of the specific Content or Material on the Glance Platform for TV that You claim is infringing Your copyrighted or otherwise protected work identified in item #(a) above.

    (c) Your contact information (email address preferred).

    (d) Contact information for the owner/administrator of the allegedly infringing webpage or other Content (email address preferred).

    (e) You must also include the following statements in Your written notification:

    “I have a good faith belief that use of the copyrighted materials work described in this notification as allegedly infringing is not authorized by the copyright owner, its agent, or the law.

    I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner, or I am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”

    (f) You must then sign Your written notification.

    (g) Finally, send the completed written notification to support@glance.com

  8. TRADEMARKS AND COPYRIGHTS

    Glance, the Glance logo and other Glance trademarks, service marks, graphics, and logos used in connection with the Glance Platform for TV are trademarks or registered trademarks of Glance and/or its Affiliates in various jurisdictions. You are not granted any right or license with respect to any of the aforesaid trademarks and any use of such trademarks. Further, all copyright in and to the Glance Platform for TV and/or the Content is the copyright of Glance and/or its licensors and content providers. All such copyright and marks are protected under applicable copyright, trademark, and other domestic and international proprietary rights laws. The unauthorized copying, modification, use or publication of the Glance Platform for TV, Content and these marks is strictly prohibited. Any violation of copyright and other proprietary laws may result in severe civil and criminal penalties, including monetary damages.

  9. LIMITED WARRANTY AND DISCLAIMER

    7.1 Any implied warranties including those prescribed by statute are expressly disclaimed.

    7.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE GLANCE PLATFORM FOR TV IS PROVIDED TO YOU “AS IS,” WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND, WITHOUT PERFORMANCE ASSURANCES OR GUARANTEES OF ANY KIND, AND YOUR USE IS AT YOUR SOLE RISK. THE ENTIRE RISK OF SATISFACTORY QUALITY AND PERFORMANCE RESIDES WITH YOU. GLANCE, GLANCE’SLICENSORS, AND DEVICE PARTNERS DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF CONDITION, UNINTERRUPTED USE, ACCURACY OF DATA (INCLUDING BUT NOT LIMITED TO LOCATION DATA), MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD PARTY RIGHTS, AND WARRANTIES (IF ANY) ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. GLANCE, GLANCE’S LICENSORS, AFFILIATES AND DEVICE PARTNERS DO NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE GLANCE PLATFORMFOR TV; WILL MEET YOUR REQUIREMENTS; THAT THE GLANCE PLATFORM FOR TV WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE GLANCE PLATFORM FOR TV WILL INTEROPERATE OR BE COMPATIBLE WITH ANY OTHER SERVICE OR THAT ANY ERRORS IN THE GLANCE PLATFORM FOR TV WILL BE CORRECTED. NO ORAL OR WRITTEN ADVICE PROVIDED BY GLANCE, ITS AFFILIATES GLANCE’S LICENSORS AND DEVICE PARTNERS OR ANY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIO NS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS APPLY ONLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

  10. LIMITATION OF LIABILITY

    8.1 IN NO EVENT WILL GLANCE, ITS AFFILIATES AND/OR LICENSORS BE LIABLE FOR LOSS OF PROFITS, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, ACCESS, USE OR MALFUNCTION OF THE GLANCE PLATFORM FOR TV, INCLUDING BUT NOT LIMITED TO, DAMAGES TO PROPERTY, LOSS OF GOODWILL, DEVICE FAILURE OR MALFUNCTION AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES, PROPERTY DAMAGES OR PUNITIVE DAMAGES FROM ANY CAUSES OF ACTION ARISING OUT OF OR RELATED TO THIS EULA, WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE AND WHETHER OR NOT GLANCE, ITS AFFILIATES AND/OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL GLANCE’S, ITS AFFILIATES’ AND/OR ITS LICENSORS’ LIABILITY FOR ALL DAMAGES (EXCEPT AS REQUIRED BY APPLICABLE LAW) EXCEED AN AMOUNT OF ONE THOUSAND UNITED STATES DOLLARS. THESE LIMITATIONS OF LIABILITY SHALL NOT BE APPLICABLE SOLELY TO THE EXTENT THAT ANY SPECIFIC PROVISION OF THIS LIMITATION OF LIABILITY IS PROHIBITED BY ANY FEDERAL, STATE, OR MUNICIPAL LAW, WHICH CANNOT BE PRE-EMPTED. THIS EULA GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

    8.2 Nothing in this EULA shall limit or exclude our liability for:

    (a) death or personal injury resulting from our gross negligence;

    (b) fraud or fraudulent misrepresentation; and

    (c) any other liability that cannot be excluded or limited by applicable laws.

  11. TERMINATION

    10.1 This EULA will terminate automatically if you fail to or Glance suspects that you have failed to comply with its terms and conditions. In such event, Your Glance Platform for TV may be disabled and You must cease using the Glance Platform for TV, the Content and other materials comprising the Glance Platform for TV. Glance reserves the right, without liability, to change, suspend, remove, disable or terminate access to the Glance Platform for TV, Content and other materials comprising the Glance Platform for TV or certain areas or features of the Glance Platform for TV, at any time for any reason (including without limitation to protect our interests, on account of investigation for a suspected violation of this EULA or as a result of us finding that a violation of this EULA has occurred), with or without notice. Glance further reserves the right to change, modify, update, impose limits, deny or create different access to the use of the Glance Platform for TV, the Content and materials comprising the Glance Platform for TV and/or its features, or any part thereof, without prior notice provided however that Glance will comply with all applicable privacy laws in implementing such changes.

    10.2 As stated above, in the event the Glance Platform for TV is pre-loaded in Your Device, You may visit the settings page on Your device to disable ‘Glance’ as made available in the Patchwall or other relevant settings page (unless any of our Device partners have disallowed such removal from the Device, in which case, please exercise alternative opt out options provided by the Device partners).

  12. INDEMNITY

    You hereby agree to defend, indemnify and hold harmless Glance, its Affiliates, licensors, officers, directors, employees and agents, from and against any and all claims, damages, actions, losses, liabilities, costs, and expenses (including but not limited to attorney’s fees) arising from: (i) Your use of and access of the Glance Platformfor TV, Content and any materials comprising the Glance Platform for TV; (ii) Your violation of any term of this EULA; (iii) Your violation of any third party rights. This defense and indemnification obligation will survive this EULA and Your use of the Glance Platform for TV.

  13. EVENTS OUTSIDE OUR CONTROL

    We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonablecontrol, including failure of public or private telecommunications networks (“Event Outside Our Control”). If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA: (a) our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and

    (b) we will use our reasonable endeavours to find a solution by which our obligations under this EULA may be performed despite the Event Outside Our Control.

  14. OTHER IMPORTANT TERMS

    14.1 MISCELLANEOUS: This EULA and the Privacy Policy represents the complete agreement concerning this license between the parties and supersedes all prior agreements and representations between them. Glance reserves the right, at its discretion, to change, modify, add or remove portions of this EULA provided that in case of any material changes which impacts the rights and obligations of the End User, Glance shall attempt to notify the End User of such material changes and shall post the updated material terms on this page. If you don’t agree to be bound by the changes, you may not use the Glance Platform for TV anymore. Because our services are evolving over time we may change or discontinue all or any part of the Glance Platform for TV, at any time and without notice, at our sole discretion.

    14.2 GOVERNING LAW AND DISPUTE RESOLUTION: Except in cases of exclusive jurisdiction of applicable local laws or where expressly prohibited by applicable laws, this EULA, its subject matter and its formation, are governed by Singapore law and You and we both agree that the courts of Singapore will have jurisdiction.

    14.3. Subject to requirements of express consent under any applicable data privacy laws which we comply with, Your continued use of the Glance Platform for TV after we make changes is deemed to be acceptance of those changes, so please check the applicable EULA and/or policy(ies) periodically for updates. If any provision of this EULA is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the remaining provisions of this EULA shall not be affected.
    Please keep in mind that mere reporting to the Company doesn’t guarantee that certain content will be removed from the Glance Platform for TV, however, we are committed to creating a safe environment and will consider all your genuine grievances/ complaints.

    14.4 Severability. If any provision of this EULA is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the other provisions of this EULA will remain in full force and effect. Except where provided by applicable law in your jurisdiction, you may not assign or transfer this EULA, by operation of law or otherwise, without Glance’s prior written consent. Any attempt by you to assign or transfer this EULA, in absence of our consent or your statutory right, will be null. Glance may freely assign or transfer this EULA without restriction. Subject to the foregoing, this EULA will bind and inure to the benefit of the parties, their successors and permitted assigns.

    14.5 Waiver of Rights. Glance’s failure to enforce any right or provision of this EULA will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Glance. Except as expressly set forth in this EULA, the exercise by either party of any of its remedies under this EULA will be without prejudice to its other remedies under this EULA or otherwise.

    CONTACT INFORMATION AND GRIEVANCE OFFICER:

    1. Customer Support: Any enquiries You may have about Our service and features or if You need assistance with the Glance Platform for TV, You may write to Us at support@glance.com. Please include the subject like ‘Support Query for Glance on TV’.

    2. Data Privacy: To ask questions on data privacy, exercise applicable data subject rights (to the extent you may enjoy any datasubject rights as per privacy laws applicable to you) and our privacy practices, please e-mail us at privacy@glance.com .

    3. Reporting Objectionable Content to Grievance Officer : If you see something objectionable, offensive, or adversely affects you or your community, you can report it to our Grievance Officer at grievance@glance.com with the relevant details of your complaint/ concern.

      4. Please keep in mind that mere reporting to the Company doesn’t guarantee that certain content will be removed from the Glance Platform for TV, however, we are committed to creating a safe environment and will consider all your genuine grievances/ complaints.